STANDARD TERMS AND CONDITIONS OF SALE
R-ADMN-4111, eff:5-15-17
 
1. No contract will result from a quotation unless and until an order, upon the terms and conditions set forth herein or otherwise agreed upon in writing, is accepted. At any time prior thereto, and without notice, a quotation may be withdrawn.  Quotations are valid for 60 days unless otherwise noted.
2. Except with Sapona Plastics’ consent, orders placed may not be cancelled or revised after acceptance thereof, nor may delivery of goods made up, or in process, be deferred beyond date originally specified.
3. Delivery of 10% more or less than the quantity specified shall constitute fulfillment of any order, and any excess, not exceeding 10%, must be taken and paid for by customer unless otherwise agreed.
4. Every effort will be made to fill orders within the time promised. Unless specifically stated to the contrary, quotations are made and orders are accepted for delivery and billing of partial shipments, as fast as manufactured. It is anticipated that molded pieces will be shipped and billed at the approximate rate of production indicated. We do not carry special molded parts in stock.
5. All sales, use, gross income or other taxes, import and export duties, levied or assessed by any Governmental Body (Federal, State, Municipal or otherwise) except Federal or State Income Taxes, in connection with the sale contemplated by this proposal, and collectible from either party, shall be for the sole account of the customer, who shall pay same or reimburse Sapona Plastics if we are required to pay same, unless otherwise noted.  Molds sourced off shore are usually DDF, (Delivered Duty Free), which means the cost of ocean freight, duties, and fees is included in the selling price form the point of origin to the FOB location specified, normally our plant.  There may be additional charges for air freight and will be quoted upon request.
6. Molds and tools furnished by Sapona Plastics will be retained by us at least one year and/or until the amounts invoiced for parts produced wherefrom aggregate ten (10) times the price billed by us for such molds and tools, notwithstanding customer’s payment for such molds and tools. All costs of mold and tool alterations authorized by customer and all risk of damages resulting from such alteration shall be for customer’s account. We shall not be responsible for normal wear and tear or obsolescence of molds, tools, etc., nor in any event for availability or condition thereof for more than two (2) years after completion of latest order for production therewith.   Mold approval will be based first on meeting specified functional requirements.  If mold parts meet functional requirements, print dimensions will be changed to actual part capability.   Molds must be paid for in full before any pre-production runs will be produced.
7. Special gages, fixtures or other small tools required must be furnished by customer, or paid for by customer if furnished by Sapona Plastics. Extra billing will be made for special engraving work, unless specifically included in quotation.
8. We shall not be responsible for drawings, samples or models left with us more than thirty (30) days after notification by Sapona Plastics that we have no further need thereof.
9. Unless instructed on shipping method, placement of values and carrier, Sapona Plastics will use our own discretion thereon. In so doing, however, we act in the customer’s behalf without responsibility on our part.
10. Claims for shortage must be made within ten (10) days after receipt of goods. Sapona Plastics accepts no responsibility for breakage, damage or losses occurring after delivery by us to carrier. All claims in such regard should be made direct to carrier.
11. Credit will be allowed on molded parts rejected by customer and found by Sapona Plastics to be non-conforming, provided claim of non-conformance is made within thirty (30) days after shipment and return of goods is authorized by us. No credit will be allowed on any molded parts which have been altered or defaced in any way, or upon which any additional operation has been performed.
12. We are pleased to assist our customer with suggestions on design, construction and materials. We cannot, and will not, be liable or responsible, however, for any loss, cost or damage resulting from or connected with the observation or use of any of such designs or recommendations provided.
13. By the placement of any order with Sapona Plastics, customer agrees to indemnify  against and hold harmless from any loss, cost, damage or expense resulting from any claim of patent, trademark or copyright infringement by any product to which order relates, by any use of a mold, fixture or other article furnished or specified by customer, or by any process specified by customer.
14. Sapona Plastics shall not be liable for any delay or non-performance caused in whole or in part by any act of God or the public enemy, or by labor troubles, strikes, lock-outs, riots, fires, storms, explosions, breakdowns of machinery, railroad embargoes or congestions, government embargoes or interventions, failure or delay of manufacturers or persons from whom we are obtaining machinery, equipment, materials or supplies to deliver the same, or other causes beyond our control and affecting us, our manufacturing facilities or our sources of supply, whether such other causes be of the classes herein specifically provided for or not the cause(s) of delay or non-performance are existing at date of contract. We shall in no event be liable for special or consequential damages.
15. Any contract arising wherefrom shall be interpreted in accordance with the laws of North Carolina.
16. Raw material price increases will be passed on to the customer as they become effective to us, normally with 4 weeks notice.
17. Any confidential information so indicated that is not generally known by outside parties will be protected from disclosure.  Such information may only be used for furtherance of services provided.  Contractors and suppliers will be required to protect confidentiality of information.
18. Payments are to be remitted in time to arrive by the due date to the following physical address:
 
Sapona Plastics, LLC
7039 US Hwy 220 S
Asheboro, NC 27205

Code of Ethics
(Originally from ASQ)
Fundamental Principles
I will be honest and impartial and will serve with devotion my employer, my clients, and the public.
I will strive to increase the competence and prestige of the profession.
I will use my knowledge and skill for the advancement of human welfare and in promoting the safety and reliability of products for public use.
Relations with the Public
1.1 I will do whatever I can to promote the reliability and safety of all products that come within my jurisdiction.
1.2 I will be dignified and modest in explaining my work and merit.
1.3 I will preface any public statements that I may issue by clear indication on whose behalf they are made.
Relations with Employer and Clients
2.1 I will act in professional matters as a faithful agent or trustee for each employer or client.
2.1 I will inform each client or employer of any business connections, interest or affiliations that might influence my judgment or impair the equitable character of my service.
2.3 I will indicate to my employer or client the adverse consequences to be expected if my professional judgment is overruled.
2.4 I will not disclose information concerning the business affairs or technical processes of any present or former employer or client without consent.
2. I will not accept compensation from more than one party for the same service without the consent of all parties. If employed, I will engage in supplementary employment of consulting practice only with consent of my employer.
Relations with Peers
3.1 I will take care that credit for the work of others is given to those to whom it is due.
3.2 I will endeavor to aid the professional development and advancement of those in my employ or under my supervision.
3.3 I will not compete unfairly with others; will extend my friendship and confidence to all associates and those with whom I have business relations.

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